Pioner video2/1/2024 ![]() You can just do that over Vidyo, which may save a lot of the cost and is much more convenient for the customer.” He said, “You don’t have to send your experts on-site anymore to assess the damage and do a loss adjustment. In addition, Simonneau stated he sees a lot of insurance companies interested in using a video for claim management. And on the bottom line, there are also a number of benefits in terms of cost reduction – mainly because they are going to be able to better utilize their resources, and having the right experiences available at any time.” Image via “And in many cases they are going to be able to shorten the sales cycle. Simonneau said with video engagement, financial institutions can sell more easily and more effectively to their customers. It’s all about building a long term relationship with the customer.” Benefits for Financial Institutions and Clients And we see most of our customers will use that type of solution. “With Vidyo, each time you need to have a meaningful conversation, you’re able to do that through video, which is much more effective than email or on the phone. Simonneau said that video banking in particular seems to be the best way to effectively communicate with customers, especially since most people don’t have time to visit in person. That really means they see the value in it, and I think that’s what we’ll see in the future.” He said his company actually conducted a study last year which showed that, “over 80 percent of our financial institutions are planning to deploy at some point some sort of off Video Customer Engagement Solution. While many financial services providers don’t utilize video at the moment, Simonneau said that it really should be a key component moving forward. “So they are looking at Vidyo as a way to overcome challenges and to be able to re-humanize the digital experience.” Importance of Video Chats in Financial Services “Any type of company can use these solutions,” said Simonneau. In addition, vidyo.io is about developing any sort of application. Image via Īnother example is VidyoEngage for customer engagement, which Simonneau described as “increasing the quality of the relationship with the customers.” This is typically what their banking and financial services customers generally use. “It’s really about boosting collaboration for all companies, so enabling their employees to video collaborate,” explained Simonneau. One example is VidyoConnect, which is a solution that provides video conferencing for team meetings. Vidyo offers a variety of solutions for companies, as well as millions of individuals around the world with their secure, scalable technology and cloud-based services. “That’s really how it all started.” The Solutions That Vidyo Provides “What Vidyo brought to market was the ability to get out of the meeting room and be able to do high quality video conferencing from almost anywhere on the mobile or the desktop,” said Simonneau. You typically had to go to a room to have a video meeting and visit someone else from your company. If you look back a decade or more ago, most of the video conferencing in the corporate world was happening in meeting rooms. With our solutions, we were able to be the first to introduce things like HD video conferencing on the mobile and on the desktop.” “We brought to market a very innovative solution that actually delivered very good video quality over the public Internet. Vidyo was founded in 2005, and “since the beginning, we’ve really been a pioneer in the video collaboration business,” stated Simonneau.
0 Comments
Leave a Reply.AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |